Nurse and Patient Talkback System IP Nurse Call System
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Product Highlights
- Two-Way Talkback: Enables clear two-way voice communication between patients and nurses.
- Customizable Options: Supports customized color, language, and OEM/ODM services.
- Multi-Bed Support: Simultaneously receives calls from up to 32 bed extensions.
- Priority Indication: Features adjustable volume and priority levels (Red, Yellow, Green).
- Wide Application: Suitable for hospitals, clinics, nursing homes, and care centers.
- CE & ISO Certified: Products pass CE, ISO13485, and SGS certifications for quality.
- Flexible Installation: Two-wire system is easy to install and maintain in various settings.
- 12-Month Warranty: Full warranty covering defects with free maintenance and repairs.
Product Attributes
- Customization
- Available
- Customized
- Customized
- Certification
- CE, ISO13485
- Model NO.
- ETC
- Scale
- Small
- Type
- Medical Call System
- Usage
- Medical Ward Calling System
- OEM/ODM
- Acceptable
- Language
- English/Customized
- Color
- White/ Customized
- Applicaion
- Hospital Ward, Clinic, Nursing House
- Mas Communication Distance
- 200m
- Transport Package
- Standard Export Packing
- Specification
- As Actual
- Trademark
- ETR
- Origin
- Changsha, Hunan, China
- HS Code
- 8517122000
- Production Capacity
- 2000sets/Month
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Product Description
Nurse and Patient Talkback System IP Nurse Call System
Nurse and Patient Talkback System IP Nurse Call System
Wired IP Nurse Calling System Description
So far, two -wire and four-wire systems are available. It consists of host, bed extension, corridor display, door lamp, secondary host as well as optional modules(including music, bathroom extension) for realizing some peculiar functions.
Two-way call and talkback.
Simultaneously max receive calls from 32 bed extensions.
Indicate the number of calling room/bed/bathroom, and the number will twinkle.
Volume is adjustable, can set low-volume period (night).
Indicated Time.
LED indicator light per bed with 4 statements in the summary area. 4 kinds nurse level can be set. Calling reception's priority is---Red, Yellow, Green, light off.
With common telephone.
The times and rounds of host number-telling can be set freely.
Numbering & Patient Number Counting.
| Rated work voltage | 220V220V±22V 50HZ±1HZ |
| Rated power | 15W |
| Static state power consumption | 10W |
| Working condition | Ambient Temperature 0ºC-40ºC |
| Relative Humidity | <=85% |
| Mas communication distance | 200M |
Advantages
Flexible: User friendly and simple to operatre, two-wired system is easy to install and maintain.
Credibility: ETR nurse call system provides reliable solutions for a wide range of including hospitals, care groups, health recovery center, nursing and residential homes.
Warranty: We offer a full year's warranty, on going maintenance and provide the installation on-site if required.
Packing &Delivery
| Packaging Detail | Packaging Specifications: |
| Machine size | 610mm*430mm*50mm |
| Carton size | 730mm*495mm*290mm |
| Packaging | With plastic bag inner,foam middle, carton |
| Gross weight | 12 Kgs |
| Net weight | 10.5 Kgs |
| Delivery time | Within 3-18 working days after received payment. |
Warranty
(A) ETR guarantees the proper functioning and operating of the equipment for a period of twelve months from the date of testing and commissioning at the end user's site, or eighteen months from delivery date, whichever occurs first.
(B) If there is any defects and malfunction under warranty period, ETR will provide maintenance for free totally until the equipment operates properly.
Our Services
1. Setting trace file for every sold product and survey it quarterly.
2. Providing remote instruction and training for free.
3. Providing on-site services and repairs for free under warranty if problems caused by Eter.
4. Spare parts and on-site services would be provided with best price out of warranty.
5. 7*24 hours online services for free, solution for any problems will be provided within 48 hours.
6. Professional engineer for on-site services will reach within 7 days when needed. (Visa apply should be considered.)
COMPANY OVERVIEW
1.Basic Information about ETR
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2. Company Fair
AFTER SALES SUPPORT
Warranty
The Guarantee/Warranty Period shall be a period of twelve months after on-site startup & commissioning or eighteen months after shipment, whichever occurs first. If any trouble or defect, originating with the design, material, workmanship or operating characteristics of any Goods, arises at any time during GUARANTEE/WARRANTY period, ETR shall, at his own expense and as promptly as possible, make such alterations, repairs and replacements.
On-Site Support
ETR can do paid services of on-site startup, commissioning, installation supervision, training, by providing purchaser with the services of qualified English-speaking
engineer at site. ETR shall obtain all permits and licenses required to perform the services under this Agreement.
Certifications
Our products are passed CE/ISO/SGS certitifaction to make sure all of our products are qualified to the markets.

FAQ
1. Host usually install in the nurse working place.
2. Secondary host install in the doctor office or duty room.
3. Corridor display install in the corridor.
4. Bed extension, bathroom extension & door lamp install in the ward.
1. After patient have any requirements, patient can call nurse by bed extension, all the need to do is press the button sitting on their head of bed.
2. When the patient presses the call button, the nurse will receive the call from nurse station by host, and make two-way call and talkback with patient. when patient presses the call ,the corridor display also will show calling information on the display, so that it can ensure the nurse can reply the calling information as soon as possible.

About the Supplier
This supplier has been audited by TÜV Rheinland. Verify the report on the official TÜV Rheinland website with ID "MIC-ASR2492057". Items marked "" are certified.
Company Profile
Founded in 2003, Hunan Eter Medical Co., Ltd. Has developed into a state-level high-tech enterprise and software enterprise integrating the business of research, development, production and sales, and has successfully been listed on the NEEQ (National Equities Exchange and Quotations) with the stock code of 839074 in 2016.
The Company has passed CE certification and the ISO quality management system certification, and gained a variety of certificates, including ISO9001 Quality Management System Certificate, ISO13485 Medical Device Quality Management System Certificate, ISO14001 Environmental Management Quality System Certificate, as well as the national-level China Quality Credit Enterprise Certificate and AAA Credit Grade Certificate.
Adhering to the concept of caring for society and creating value with integrity, pragmatism and dedication, ETR's top R&D team has developed 3 series of products over the past decade, including the solutions for IoT smart ward, the integrated solutions for medical gas system, the integrated solutions for digital medical cleaning system, through independent R&D and production with market demand as the orientation. The years of hard work and accumulation have rewarded ETR with the title of industry leader in integrated solutions for digital wards.
In addition to the domestic market, the ETR products have been exported to Southeast Asia, Africa, South America, the Middle East and other overseas markets. The after-sales service network covers more than 20 provinces and cities throughout the country, providing customers with after-sales services, quick response and other technical support services throughout the process.
About Our Factory & Business Background
- Address
- No. 7, Hualong Road, Hi-Tech Development Zone, Changsha, Hunan, China
- Terms of Payment
- LC, T/T, PayPal, Western Union
- International Commercial Terms(Incoterms)
- FOB, CIF, EXW
- Average Lead Time
-
Peak Season Lead Time: 1-3 months
Off Season Lead Time: 1-3 months - Nearest Port
- ShenZhen
Our Production Capability & Technical Expertise
- Main Products
- Medical Psa Oxygen Generator System, Medical Compacted Oxygen Generator System, Oxygen Cylinder Filling System, Medical Central Suction System, Medical Compressed Air System, Medical Nurse Call System, Medical Clean Engineering System, Medical Central Gas Supply System, Medical Smart Ward Nursing System, Hospital Bed Head Unit System
Our Industry Experience & Global Business Record
- Export Year
- 2016-07-01
- Main Markets
- North America, South America, Eastern Europe, Southeast Asia, Africa, Oceania, Mid East, Eastern Asia, Western Europe
FAQ
- What are the main components of the system?
- The system includes a host, secondary host, corridor display, bed extension, bathroom extension, and door lamp.
- How does the nurse call system work?
- Patients press the bed extension button to call. The nurse station receives the call, and the corridor display shows the calling information for quick response.
- What is the warranty period?
- We offer a 12-month warranty from on-site startup or 18 months from delivery, whichever occurs first.
- Is customization available?
- Yes, we accept OEM/ODM and offer customized colors, languages, and usage scenarios.
- What certifications does the product have?
- Our products are certified with CE, ISO13485, and SGS to ensure market qualification.
- What is the maximum communication distance?
- The maximum communication distance is 200 meters.
- How many bed extensions can be supported?
- The system can simultaneously receive calls from up to 32 bed extensions.
- What after-sales support is provided?
- We provide 7*24 online support, free remote training, and on-site services with engineers arriving within 7 days.
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Product Groups
- Medical PSA Oxygen Generator System
- Medical Compacted Oxygen Generator System
- Oxygen Cylinder Filling System
- Removable Oxygen Generator System
- Medical Ward Nursing System
- Hospital Bed Head Unit System
- Medical Central Vacuum System
- Medical Compressed Air System
- Medical Gas Supply System
- Medical Clean Engineering
- Spare Parts
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